FREE SHIPPING IN PURCHARCE MORE THAN $150

Customer Service

 

Shipping Policy and Delivery Orders

  1. Deliveries will send by DHL Express worldwide,
  2. All products will be send from Lima Peru factory.
  3. Each shipment will take between 7-10 working days to the destination depending on the distance shipments can be delivery from 10 to 15 business days.
  4. Depending on the stock available for each product, shipping will be as indicated above.
  5. Please understand, if order takes some more time to arrive, because most brands and products offered by The Best of Peru are handmade and in limited quantities, some products will have to be developed at origin and sent worldwide.
  6. Every garment is in limited quantities because are handloom made and hand finished.

 

Return and Cancellation Policy

The exchange of products is acceptable, but all shipping costs (the delivering and the returning of the item) are responsibility of the client and must be paid in advance in order to proceed with the exchange of the products.

 

  • The Best of Peru seeks customer satisfaction, so if you want to cancel an order may do so, at no cost, we will proceed to charge credit or debit card provided to us before make the shipping.
  • Please, do so during the first 24 hours after made the purchase, as orders are shipped as soon as possible  
  • To cancel an order you can do so by contacting us at: sales@thebestofperu.net
  • if there is a confusion of the product by the customer, The Best Of Peru give maximum within 7 working days for the client to make your claim and proceed to deliver the right product, prior to returning the wrong product.

Privacy Policy

  • The Best Of Peru states that the data provided by you when you subscribe to our online store and give us your name, phone number, address and e-mail will not be delivered to other entities or people who may misuse it. The information provided will only be used for the purposes of sending promotions and marketing campaigns from our online portal.
  • If you do not wish to be part of a promotion or sending newsletters by our company please let us know sending an email to sales@thebestofperu.net and putting the reason for not wanting to receive more information.
  • We appreciate your preference and we want to provide the best possible service.

 

Terms and Conditions

By using this online store you accept the terms and conditions described below.

  1. All content and material displayed on this site belong to the author of The Best of Peru.
  2. It is strictly forbidden to use photos of the products shown here, or misuse of the same, either by copying the designs or products themselves, as they are the intellectual property of The Best of Peru.
  3. At the time of purchase, you should put the amount corresponding to the product, not a lower value. In the case that the person does it, The Best of Peru will be able to collect the correct price of that product.
  4. If there is a confusion of the product by the customer, The Best of Peru give maximum within 7 working days for the client to make your claim and proceed to deliver the right product, prior to returning the wrong product see Policy Return.